Return Policy

We’re not accepting returns on any purchase but some exclusions apply. Simply send it back in an unused and resaleable condition within 3 days of when it was delivered to you.

Return shipping

You will need to pay for return shipping fees.

How do I initiate a return?

To initiate a return for an item delivered please email us at [email protected] and tell us your reasons of returning the items.


Our limited inventory makes exchanges difficult. If an item is no longer on the site, it’s unfortunately no longer available. However, we can give you store credit that you can use for other similar items.

Damaged or missing items

We take pride in the quality of our products and the condition in which they arrive at you. If something isn’t right with your order, simply email us to tell us what happened. We will contact you within approximately one business day to resolve the issue.

How will I know when my return has been received?

After we receive your return and confirm that all items are in saleable condition, you will receive an email confirming that your return has been received. Your store credit will be processed in 5-10 business days.

Copyright 2020 © PT Graha Adi Dewata

Customer Service: (0361) 724460

Monday – Friday 09:00 – 18:00 E-mail: [email protected]